Contact & support

Last updated: 24 October 2026

Get in touch

Questions about your order, delivery or a return? Email us at [email protected]. We reply within 1-2 business days.

Please include your order number, which you'll find in your order confirmation email.

Where is my order? Use the tracking number in your shipping email. Delivery usually takes 5-10 business days in Europe and 10-20 business days elsewhere. See our shipping policy.
Want to return it? You have 30 days. See returns & refunds.
Something wrong with your product? Email us a photo or video and we'll replace or refund it.

Starnest
CVR no. 45064026
c/o Marcus Hansen, Mosevej 6, 3500 Værløse, Denmark
Email: [email protected]