Shipping policy

Last updated: 24 October 2026

Where we ship

We ship to the countries available at checkout.

Shipping cost

Shipping is free on all orders.

Delivery time

Orders are processed within 1-3 business days and shipped directly from our supplier. Orders to the EU usually ship from a warehouse in Poland, with an estimated delivery time of 5-10 business days. Orders to other countries may ship from China, with an estimated delivery time of 10-20 business days. Delivery may take longer during holidays, peak seasons or customs checks.

Tracking

You will receive a tracking number by email when your order ships.

Customs and import fees

No import charges apply to orders shipped within the EU. For orders shipped from outside the EU, import VAT, customs duties or carrier handling fees may be charged on delivery, depending on your country. These are paid by the customer.

Wrong address, lost or damaged parcels

Please check your shipping address at checkout. If you notice a mistake, contact us as soon as possible. If your parcel has not arrived within 30 business days, or arrives damaged, contact us at [email protected] and we will send a replacement or refund your order.